Customer service work asks you to absorb other people's frustration all day, every day, and that takes a real toll if you don't have a system for managing it. This course gives you that system, one grounded in the actual pressures of the role rather than generic wellness advice.

Surviving Burnout in Customer Service
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Surviving Burnout in Customer Service
This course is part of Customer Service Professional Skills Specialization

Instructor: Madecraft
Included with Learn more
Recommended experience
What you'll learn
Identify your personal burnout triggers and turn them into targeted, actionable stress-management goals.
Set and reassert clear personal boundaries using direct, assertive communication techniques.
Apply proactive conflict management and de-escalation techniques to resolve tense customer interactions.
Details to know

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August 2026
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