Back to Quality Improvement in Healthcare Organizations
Rutgers the State University of New Jersey

Quality Improvement in Healthcare Organizations

Have you ever though that healthcare quality could be improved - either where you get health care treatment or where you delivery health care? Have you ever thought that there should be a way for you to determine the relative quality of your choices? Have you found yourself thinking that there should be a way for you to provide your view and input on the quality of healthcare organization? Or do you work in a healthcare organization and find yourself thinking that there must be better ways to continuously and systematically improve the quality of your healthcare organization? If you have, this course is for you. Course content includes an overview of quality and quality improvement programs, measures, and data in healthcare organizations. The course provides links to external sites to connect you to the larger "real world" of healthcare organization quality and quality improvement. The links also serve as resources you can take with you after you complete the course experience. And because everyone loves a road trip/field trip, there are also "virtual field trips" to the often hidden places of interest on the web. The course format is readings, videos, quizzes, and a project. The project requires you to synthesize course material to design a quality improvement program for a healthcare organization the way you would have things run in the best of all worlds. The design (submitted as an electronic spreadsheet) is an artifact of the course which you can circulate to colleagues or use as the basis for talks or presentations.

Status: Quality Improvement
Status: Spreadsheet Software
BeginnerCourse14 hours

Featured reviews

Reviewed Feb 8, 2021

THIS COURSE WAS SO KNOWLEDGEABLE AND VERY INFORMATIVE. I WOULD LIKE TO THANKS TO COURSERA FOR GIVING THIS PRECIOUS OPPORCHUNITY FOR INCREASE MY CREDIBILITY ONE STEP UP.

Reviewed Apr 30, 2020

Well structured course, providing a detailed overview of quality measurement in healthcare organisations.

Reviewed Aug 2, 2021

Relevant to my chosen field of work. Familiar with some concepts but it really broadened my insight

Reviewed Sep 18, 2020

Really enjoyed this course. Now better equipped for more participation in quality improvement projects in my organisation.

Reviewed Feb 12, 2025

I have gained enough knowledge of quality standards and their application in health institutions

Reviewed Oct 10, 2019

Very comprehensive and useful content, of this course, makes it a complete package for professionals who are looking to excel their skills in quality improvement in healthcare organizations

Reviewed Apr 6, 2022

I was surprised at how much content this course offered.

Reviewed Oct 17, 2023

Great overview about how to manage Healthcare Organizations! Very helpful, well designed!

Reviewed Oct 11, 2022

​I would highly recommend this course to everyone that I know and even the ones I don't. I'm very appreciative that I was able to take this course, and expand my knowledge of the Health Care Industry.

Reviewed Mar 27, 2025

add video lectures instead of that much reading also add 12 steps of quality assurance. thanks

Reviewed Apr 21, 2020

Since I started the course, I've put all my afford to it.

Reviewed Jan 8, 2022

This specialization has set my standard of expectation of all other Coursera courses.

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