The sole task of organisations is to either deliver customers the services that they require, or design, manufacture, and deliver products that customers are after. How do firms and organisations manage the very tasks that they carry out? How can operations themselves give excellence to organisations to enable them to be competitive?
Operations management is concerned with the design, planning and control of operating systems for the provision of goods and services. This course will provide an introduction not only into the development of operational systems but more importantly into the how operating methods can help achieve corporate excellence.
Status: Operational Efficiency
Operational Efficiency
Status: Operations
Operations
Course·18 hours
Featured reviews
5.0
·Reviewed Jan 4, 2026
This is an excellent course with different case studies that make you think out of the box. Highly recommended to understand the amazing cases and apt for the roles who are in Ops.
5.0
·Reviewed Apr 10, 2023
Wonderful Experience, the videos and articles were of great content. I would love to have a more exhaustive version.
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M
Mai
1.0
·Reviewed Mar 2, 2023
This course should have been more comprehensive, too condensed with less theoritical information or references, only featured case studies.
S
Sergey
5.0
·Reviewed Mar 16, 2023
I highly recommend the operations management course for anyone interested in learning how to design, plan, and control operating systems to achieve corporate excellence. The course provides an excellent introduction to the principles of operations management and is packed with valuable insights and practical examples that will help students develop their skills in this area. Overall, an excellent course that is well worth taking!
M
MARIA
5.0
·Reviewed Mar 16, 2026
El curso de procesos administrativos fue muy útil porque permitió entender de manera clara cómo funcionan las organizaciones. Además, las actividades y ejemplos ayudaron a relacionar la teoría con situaciones reales del ámbito empresarial. En general, fue un curso interesante que aporta conocimientos importantes para la formación profesional y para comprender mejor la administración dentro de las empresas.
B
Bhavya
5.0
·Reviewed Jan 5, 2026
This is an excellent course with different case studies that make you think out of the box. Highly recommended to understand the amazing cases and apt for the roles who are in Ops.
许
许冰冰
5.0
·Reviewed May 12, 2025
It's easy to understand, there's a lot of extended material to learn, and the homework is not heavy, but you can learn a lot from it.
P
Partha
5.0
·Reviewed Apr 11, 2023
Wonderful Experience, the videos and articles were of great content. I would love to have a more exhaustive version.