This course introduces you to the concepts, theories and application of Quality Improvement (QI) in healthcare from a global perspective. You will hear from patients, clinicians and academics what quality improvement means to them, and how they work together to deliver change. Studying the challenges, they faced and strategies they utilised to overcome those challenges, you will learn to apply and critique core QI methods, from experts in the field.
By the end of this module you will be able to:
1. Recognise the characteristics of different approaches to quality improvement in order to critique them and make decisions as to when to deploy them.
2. Explain the necessary components of a structured approach to quality improvement in order to apply key quality improvement methods to support the planning, design, implementation and evaluation of improvement efforts.
Status: Health Policy
Health Policy
Status: Clinical Leadership
Clinical Leadership
Course·22 hours
Featured reviews
5.0
·Reviewed Sep 10, 2022
Extremely organized and content oriented But one thing to mention that peer checked assignment if present then it should be made sure that it is checked as soon as possible without delay
5.0
·Reviewed Oct 28, 2025
useful as a clinician for giving quality service to patient
4.0
·Reviewed Jun 13, 2023
This course was very informative and the ability for it to be interactive with the content with hands-on applied projects helped the information stick!
5.0
·Reviewed Sep 4, 2022
Great course material and a good foundation course to quality improvement in healthcare
5.0
·Reviewed Jan 26, 2024
The best learning experience I had so far. I'd recommend anyone who wants to study Quality Improvement to register to Coursera.
All reviews
Showing: 20 of 21
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M
Muhammad
5.0
·Reviewed Sep 11, 2022
Extremely organized and content oriented
But one thing to mention that peer checked assignment if present then it should be made sure that it is checked as soon as possible without delay
M
Mokgadi
5.0
·Reviewed Jan 27, 2024
The best learning experience I had so far. I'd recommend anyone who wants to study Quality Improvement to register to Coursera.
V
Vrindha
5.0
·Reviewed Sep 5, 2022
Great course material and a good foundation course to quality improvement in healthcare
C
Caitlyn
1.0
·Reviewed Jun 13, 2023
Lack of peer review is keeping me from receiving my completion certificate.
N
Nikolai
5.0
·Reviewed Feb 26, 2024
Clear, evidence-based, thorough introduction to QI. Gives enough context to understand the importance of the interventions, but keeps the course straightforward enough to avoid making the student feel overwhelmed. The practical aspect is great, giving good tools to directly apply to personal QI projects. KUDOS!
K
Khansa
5.0
·Reviewed Jan 26, 2025
course ini sangat menarik dan interaktif, pembelajaran dapat dilakukan kapan pun dan dimanapun, dilengkapi dengan media pembelajaran berbasis kasus yang membuat saya jauh lebih mudah memahami konsep peningkatan kualitas dalam pelayanan kesehatan.
S
Shahzad
5.0
·Reviewed Oct 29, 2025
useful as a clinician for giving quality service to patient
N
NOOR
5.0
·Reviewed Jul 26, 2025
روووووعة great awesome amazing job !!
L
Luis
5.0
·Reviewed Sep 24, 2025
muy bueno y completo
S
Shubham
5.0
·Reviewed Mar 1, 2025
EXCELLENT COURSE
R
Rand
5.0
·Reviewed Nov 9, 2025
كانت رائعة جداً
M
MOHAMMED
5.0
·Reviewed Jan 24, 2025
ممتاز ة واشكركم
M
Marwan
5.0
·Reviewed Sep 7, 2025
Amazing course
A
ALDANAH
5.0
·Reviewed Jul 28, 2025
Good basics
F
FAHAD
5.0
·Reviewed Jul 11, 2025
ممتاز
L
LAYAN
5.0
·Reviewed Dec 2, 2025
Good
S
SHOUQ
5.0
·Reviewed Jun 10, 2025
Good
J
JACKIE
5.0
·Reviewed Nov 22, 2024
NICE
L
LAMA
5.0
·Reviewed Jan 29, 2026
-
T
Theodore
4.0
·Reviewed Jun 14, 2023
This course was very informative and the ability for it to be interactive with the content with hands-on applied projects helped the information stick!