Welcome to the Inbound Certification course!
This course will introduce you to inbound and provide you with a big picture view of everything you need for a successful inbound strategy.
So, why inbound?
Inbound is a fundamental shift in the way you do business. Instead of an interruption-based message where the marketer or salesperson had all the control, inbound is about empowering potential customers. Consumer’s buying behaviors have changed and will continue to change. That's the driving force behind inbound. What your customers want today is different than what they wanted 10 years ago. That means you need to change the way you market, sell, and service to match the way people actually want to shop and buy.
So, wondering what to expect in this course?
After an initial lesson on an introduction to the inbound fundamentals, the course consists of a set of lessons that follows the inbound methodology. The inbound methodology illustrates the four stages that make an inbound business. It reflects the entire inbound marketing, sales, services, and relationship process. The stages are Attract, Convert, Close, and Delight.
Each lesson includes different tactics that you can apply to help you and your business grow better. You’ll also hear from HubSpot executives and leadership including: HubSpot’s Co-founders Brian Halligan & Dharmesh Shah. Chief People Officer, Katie Burke. VP of HubSpot Academy, Mark Kilens. VP of Marketing, Meghan Anderson. SVP of Product, Christopher O’Donnell. VP of Sales, Michelle Benfer. And VP of Customer Success, Alison Elworthy
Status: Sales Enablement
Sales Enablement
Status: Customer experience strategy (CX)
Customer experience strategy (CX)
Beginner·Course·13 hours
Featured reviews
5.0
·Reviewed Sep 3, 2019
Another excellent course provided by Coursera/Hubspot. Either or not you will be using the Hubspot software, this series of courses are a must!
5.0
·Reviewed Jun 13, 2025
This one of the best courses I have done this year. The content is well delivered, clear and very consice.
5.0
·Reviewed Feb 20, 2022
It was an amazing course , full with important and updated informations , Thank you so much for Coursera and Hubspot Academy , without forget our professor KYLE JESON . i'm so grateful
4.0
·Reviewed Oct 3, 2020
It took me quite some time to understand what this course was trying to accomplish. But after a while it hit me. Kudos to Hubspot Academy
5.0
·Reviewed Nov 18, 2020
Practical knowledge and advice that I've never found in a single location.
5.0
·Reviewed Mar 21, 2019
This is such an amazing way of thinking about your customer. Love it!
5.0
·Reviewed Dec 11, 2022
This course is really above and beyond! A lot of useful insights, I just got it at the right time and place. Thanks!
All reviews
Showing: 20 of 22
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A
Anhelina
5.0
·Reviewed Dec 12, 2022
This course is really above and beyond! A lot of useful insights, I just got it at the right time and place. Thanks!
P
Pilar
1.0
·Reviewed Jun 8, 2024
Dinero tirado a la basura.
Certificado dice "SIN CREDITOS AUTORIZADOS" por lo que si buscas un certificado este no tiene valor alguno
A
AASTHA
5.0
·Reviewed Oct 22, 2020
Thank you #Coursera for providing me a series of lectures on Sales Training:Inbound Business Strategy through #HubSpot_Academy. I can barely begin to express all the excitement your course has caused! :)In the enthusiasm of thanking you for all the effort, time and energy you put into preparing the contents, videos, tests and materials etc. I learned a lot and I hope i can put it to some good use!
W
William
5.0
·Reviewed Aug 30, 2025
An excellent course, very thoughtfully structured and presented by HubSpot. I am an MBA graduate with 14 years work experience as a sales manager and key account manager. I was taking this course as a review. More than a review, I found the HubSpot course significantly deepened my understanding of professional selling from what it had been previously.
A
Alvis
5.0
·Reviewed Jul 29, 2020
me gusto que los videos fueron muy interesantes, ademas que incluyeron entrevistas con profesionales que utilizan actualmente las estrategias y la metodología, quienes compartieron como les ha ayudado incluir en sus empresas estas tecnicas.
D
Dunia
5.0
·Reviewed Sep 4, 2020
The course is excellent! Good videos, profound examples and deep knowledge.
The time and content are well connected. I strongly recommend this experience to learn about Attrack, Engage and Delight!
Dunia C.
R
Rayen
5.0
·Reviewed Feb 21, 2022
It was an amazing course , full with important and updated informations , Thank you so much for Coursera and Hubspot Academy , without forget our professor KYLE JESON . i'm so grateful
D
Dr
5.0
·Reviewed Sep 4, 2019
Another excellent course provided by Coursera/Hubspot. Either or not you will be using the Hubspot software, this series of courses are a must!
E
Ernesto
5.0
·Reviewed Jun 14, 2025
This one of the best courses I have done this year. The content is well delivered, clear and very consice.
S
SARA
5.0
·Reviewed Apr 4, 2020
It has changed my view on marketing and sales and I know now how I can integrate both in my company
E
Egbert
5.0
·Reviewed Nov 18, 2020
Practical knowledge and advice that I've never found in a single location.
D
Dzmitry
5.0
·Reviewed Mar 22, 2019
This is such an amazing way of thinking about your customer. Love it!
E
Eber
5.0
·Reviewed Aug 15, 2023
Excelente curso. La iformación es muy útil y práctica.
K
Kah-Ming
5.0
·Reviewed Aug 18, 2020
A very concise and engaging intro for inbound strategy