This course is for those who are passionate about helping people find jobs aligned with their skills and interests so they can earn a living through fulfilling work. This first course in the Career Coach and Navigator Professional Certificate will provide foundational knowledge of the Career Navigator and Coach roles, and introduce relationship management and human-centered coaching and navigating.
By the end of the course, you will be able to:
1. Explain the foundational concepts of Career Coaching and Navigating.
2. Familiarize clients with the Career Coaching and Navigation experience.
3. Discover career possibilities for Career Navigators and Career Coaches
4. Describe common Career Development theories, models, and tools.
5. Summarize Coaching Agreements and Career Service Plans.
6. Identify professional and ethical standards.
7. Describe human-centered approaches to Career Coaching and Navigating.
To be successful in this course, no prior experience with career coaching or navigation is required. You just need a passion to help people, along with basic computer skills (some knowledge of word processing, spreadsheets, presentations and email).
Status: Relationship Management
Relationship Management
Status: Workforce Development
Workforce Development
Beginner·Course·16 hours
Featured reviews
5.0
·Reviewed Dec 20, 2023
This four series course offer great information, tips and other career services for new Coaches or seasoned Career Coaches that can help clients achieve their goals.
5.0
·Reviewed May 10, 2026
Great information!
Well documented and explained. I knew some of this info but this more in-depth presentation and exercises were very helpful. Thank you.
5.0
·Reviewed Oct 18, 2023
Wonderful experience, valuable information that can actually be used and understood. Enjoyed the feedback and opportunity to dialogue with others.
5.0
·Reviewed Sep 14, 2023
I learned so much and cannot wait to implement it in my job and with my clients.
5.0
·Reviewed Mar 9, 2024
I enjoyed the course; it was easy to navigate and required my attention, as well as note-taking. I'm always grateful for a course that requires me to give myself to it - I learn more that way.
4.0
·Reviewed Jan 25, 2025
It is insightful and provides useful tools and thought-provoking material about what career navigating and coaching mean in a community.
5.0
·Reviewed Feb 26, 2023
Very informative in a different way. I loved to see how applying different theories equated to client and the workplace.
5.0
·Reviewed Feb 26, 2026
Great foundational course for career Coaching and Navigating. The material is aligned well with ICF best practices and methods.
5.0
·Reviewed Apr 25, 2024
The video and readings were very insightful! The reflections kept me engaged by seeing others response in real time!
5.0
·Reviewed Nov 15, 2024
Very thorough introduction to this field. Excellent theories, examples, and case studies to realize real-life situations and best practices according to ICF standards.
5.0
·Reviewed Aug 3, 2024
A lot of Great Information! Thank you so much! I can't wait to apply it into my coaching sessions.
5.0
·Reviewed Jul 8, 2023
I loved this course and how much there was packed inside each module. I enjoyed taking my time and soaking up the information to continue to help others!
All reviews
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F
Francis
5.0
·Reviewed Dec 21, 2023
This four series course offer great information, tips and other career services for new Coaches or seasoned Career Coaches that can help clients achieve their goals.
P
Paulina
5.0
·Reviewed Nov 16, 2024
Very thorough introduction to this field. Excellent theories, examples, and case studies to realize real-life situations and best practices according to ICF standards.
C
Crystal
5.0
·Reviewed Jul 9, 2023
I loved this course and how much there was packed inside each module. I enjoyed taking my time and soaking up the information to continue to help others!
K
Katie
3.0
·Reviewed Sep 6, 2023
I would have loved to finish this course, I just found it hard to learn from it because of the music that was constantly playing. The person teaching the course also made it hard because of the constant positive tone through the hole teaching.
C
Cynthia
1.0
·Reviewed Jan 5, 2025
There are so many typographical and grammatical errors in the video transcripts, it's simply shameful. Further, the quiz questions are so poorly written that misunderstandings are likely. I ended my Coursera subscription after taking this course during the free trial. I expected a lot better oversight of content and pedagogical choices, so I leave greatly disappointed.
C
Cori
5.0
·Reviewed Jul 7, 2025
This course has been a significant learning experience for me, and I now feel a sense of achievement after completing it. Discovering Coursera has been truly revitalizing, as I am motivated to make the most of my one-year subscription by learning as much as I can. This will benefit not only my personal growth and development but also, most importantly, expand my knowledge. I am very grateful for this educational platform.
I
Isela
5.0
·Reviewed Oct 4, 2024
It opens my way of doing things a lot. It now allows me to have a plan to sit with clients and help them in a better way. I like how the course is structured because it will enable me to acquire knowledge in a time-friendly manner. And it is also free, which I find an excellent opportunity for everyone to keep growing professionally and personally.
J
Jennifer
5.0
·Reviewed Oct 25, 2024
This course was great! As a working professional in Higher Education, I interact with students on a daily basis and this will come in handy when having those discussions with students regarding their career goals, dreams, and such. 10/10 - definitely will be recommending this to my colleagues.
L
linda
5.0
·Reviewed Jul 24, 2023
I felt the course was well written. It was clear and understanable. This made it easier to learn the principals and procedures being taught. Having the tests be "open book" helped me in the study process to learn and retain more information
A
Angela
5.0
·Reviewed Dec 19, 2023
This was an excellent course. I believe that everyone who works in humans service should take this course. I learned so much and it has helped me to be better with working with the clients that come to our facility and to better serve them.
C
Corrisha
5.0
·Reviewed Feb 1, 2025
What an absolutely amazing course! I started this course in October 2024 with the hopes of landing this exact position in my near future and my dream came true last week when I was hired as a Career Navigator with my local Goodwill!
E
Ellen
5.0
·Reviewed Jan 27, 2025
I found the course to be highly practical and informative. The material is well-structured and engaging, and the case study was especially valuable in giving me a clear, comprehensive understanding of Career Coaching and Navigating
T
Temitayo
5.0
·Reviewed May 8, 2023
It is a very good course, worth attending. One has been more enlightened on what career coaching and navigating means. Looking forward to participate in other career coaching and navigating courses.
D
Dacia
5.0
·Reviewed Mar 10, 2024
I enjoyed the course; it was easy to navigate and required my attention, as well as note-taking. I'm always grateful for a course that requires me to give myself to it - I learn more that way.
О
Оксана
5.0
·Reviewed May 15, 2023
Hello! I need a certificate in English. Only in English without signatures in any other language. Please! I will wait for my certificate. Sincerely, Oksana Kononova
E
Elnorah
5.0
·Reviewed Jan 31, 2025
I thoroughly enjoyed this course. It was easy to navigate and very informative. It wasn't overwhelming and the information was relevant, relatable, and useful.
J
Janet
5.0
·Reviewed May 11, 2026
Great information!
Well documented and explained. I knew some of this info but this more in-depth presentation and exercises were very helpful. Thank you.
I
Irene
5.0
·Reviewed Jan 11, 2026
Es un excelente curso, bastante completo e inspirador. Sin duda una excelente forma de iniciarse en el mundo de la orientación y entrenamiento profesional.
J
Jermaine
5.0
·Reviewed Oct 23, 2025
This course is very informative, and it sets up a strong foundation to build on as a career navigator and coach. I really enjoyed taking this course.
V
Vernell
5.0
·Reviewed Oct 18, 2023
Wonderful experience, valuable information that can actually be used and understood. Enjoyed the feedback and opportunity to dialogue with others.