Welcome to "Emotional Intelligence in Leadership"! Are you ready to elevate your leadership capabilities through the power of emotional intelligence? Whether you're a current leader, aspiring manager, or professional looking to enhance your interpersonal skills, this course is designed for you.
With 30 years of hands-on experience managing teams and the theoretical insights from my MBA and PhD, I've crafted this course to give you practical strategies and tools that are both actionable and backed by solid research.
Think about the impact of truly recognizing and managing emotions—both your own and those of your team. Throughout this course, you'll dive into concepts such as empathy, self-awareness, and effective communication through engaging videos. You’ll read about the latest research on emotional intelligence and participate in activities that help you apply these insights in real-world scenarios.
This course is designed for current and aspiring leaders, managers, team leaders, HR professionals, educators, individuals seeking leadership development, consultants and coaches, students and recent graduates, nonprofit and community leaders, entrepreneurs and startup founders, healthcare professionals, and anyone interested in personal and professional development. Whether you are a manager, supervisor, human resources practitioner, business owner, or coach, this course provides valuable insights and skills to enhance your leadership capabilities.
There are no prerequisites for this course, making it accessible to anyone interested in developing their leadership skills. Whether you are at the beginning of your career or an experienced professional looking to refine your abilities, this course offers a comprehensive approach to leadership development without the need for prior knowledge or experience.
By the end of this course, learners will develop self-awareness by recognizing and assessing their emotions, identifying strengths and weaknesses, and conducting accurate self-assessments. They will enhance self-regulation by managing impulsive behaviors, handling emotions healthily, and adapting to leadership changes. Additionally, learners will cultivate empathy by understanding team members' emotions, showing genuine concern, and building stronger relationships. Finally, they will improve social skills by communicating effectively, resolving conflicts, and collaborating well with others in leadership roles.
Status: Self-Awareness
Self-Awareness
Status: Conflict Management
Conflict Management
Beginner·Course·3 hours
Featured reviews
5.0
·Reviewed Aug 21, 2025
This course was very helpful in enhancing my leadership skills. I've used what I learned daily and will continue to use information from this course.
5.0
·Reviewed Mar 7, 2025
Very helpful even for those who are not in a leadership role, easy to learn and understand.
5.0
·Reviewed Aug 31, 2025
This course is so helpful, if you're a leader you need this.
5.0
·Reviewed Jun 8, 2025
Greatly structured course and really valuable information!
5.0
·Reviewed Jun 21, 2026
Good leadership never stops, isn't a destination, it's a journey. Thanks for the Emotional Intelligence journey, I learned a lot ,I enjoyed it
4.0
·Reviewed Oct 22, 2024
good insight for future leader in managing their team to get a better results
5.0
·Reviewed Aug 26, 2024
Very nice course to understand the emotional intelligence, well presented
5.0
·Reviewed Jul 21, 2026
Very concise and clear learning, very effective course.
5.0
·Reviewed Jun 16, 2025
The course was so interesting and educating. The presenter did justice to the course.
5.0
·Reviewed Jun 6, 2025
The course enables me to manage my own emotions, understand and empathise with others, and build strong relationships with colleagues at work and friends.
All reviews
Showing: 20 of 63
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Most Helpful
J
Jessica
1.0
·Reviewed Aug 8, 2025
I took this course to see what Coursera was about. This is a beginners course. In the first section, it asks questions that you have to write about, I have written this paper at least 5 times now and keep getting a 66.66%. I am feeling that the course is expecting a Master's Level paper, in a beginner course. I would like to be able to contact someone so I can figure out what they are looking for, is there a certain amount of pages, is there a certain amount of words? Please have someone reach out to me in regards to this course!
R
Ricky
5.0
·Reviewed Mar 28, 2025
As the leader of the institution, emotional intelligence (EI) has greatly enhanced my leadership effectiveness. Key components like self-awareness have helped me make more thoughtful decisions, while self-regulation has allowed me to stay calm and focused under pressure. Empathy has strengthened trust and communication within the team, creating a supportive work environment. Motivation has kept both me and my team focused on our goals, and social skills have improved collaboration and conflict resolution. Overall, incorporating EI has improved team performance, relationships, and the institution’s success.
S
Sricharan
5.0
·Reviewed Mar 28, 2025
Really a good course to understand how emotional intelligence is useful at workplace and how to implement a step-by-step guide by Mr. Eric Zackrison, is really helpful. These details we see in everyday life usually less noticeable though powerful to be a great leader.
J
Joann
5.0
·Reviewed Jan 12, 2025
The course enhances participants understanding and application of emotional intelligence in both personal and professional settings. The course effectively covers key EI components such as self-awareness, self-regulation, motivation, empathy, and social skills.
M
Mariel
5.0
·Reviewed Mar 4, 2025
This course plays a role in my improvement and growth as a student. Additionally, it helped me understand what emotional intelligence in leadership is and how important it is for us to develop a harmonious community.
S
Sreekanth
5.0
·Reviewed Jan 23, 2025
Nice interactive course by Eric Zackrison and its important one to learn and talk and present and attempt to questions to make it both interactive. thank you for the course
P
Puja
5.0
·Reviewed Feb 10, 2025
The course was great. It explained the concepts of EI and its role in Leadership. Also, provided techniques to improve some of the attributes of Emotional Intelligence.
O
Olusegun
5.0
·Reviewed Jun 7, 2025
The course enables me to manage my own emotions, understand and empathise with others, and build strong relationships with colleagues at work and friends.
L
LaQuasha
5.0
·Reviewed Aug 22, 2025
This course was very helpful in enhancing my leadership skills. I've used what I learned daily and will continue to use information from this course.
P
Periarce
5.0
·Reviewed Jun 22, 2026
Good leadership never stops, isn't a destination, it's a journey. Thanks for the Emotional Intelligence journey, I learned a lot ,I enjoyed it
M
Mae
5.0
·Reviewed Mar 7, 2025
Very helpful even for those who are not in a leadership role, easy to learn and understand.
D
Dr
5.0
·Reviewed Jun 17, 2025
The course was so interesting and educating. The presenter did justice to the course.
T
Tatjana GUBANINA
5.0
·Reviewed Sep 4, 2025
Very clear, concise and with excellent techniques easy to apply in work environment
M
Munir
5.0
·Reviewed Aug 27, 2024
Very nice course to understand the emotional intelligence, well presented
U
Ubani
5.0
·Reviewed Sep 1, 2025
This course is so helpful, if you're a leader you need this.
A
Ana
5.0
·Reviewed Jun 9, 2025
Greatly structured course and really valuable information!
B
Brian
5.0
·Reviewed Jul 22, 2026
Very concise and clear learning, very effective course.
