In a 2014 study of CEOs and CMOs, IBM found 63% wanted social strategies which generate business metrics while only 20% of businesses worldwide actually have them. This means strategies which not only grow your company’s social footprint but link to your sales and marketing systems. With this critical linkage, your social and mobile strategies will provide you with the ability to engage consumers at a 1-to-1 level and measure your social investments in terms of costs, revenues, profits and ROI. In this fifth MOOC of the Social Marketing Specialization - "The Business of Social" - you will learn how to transform your organization's social marketing from an untracked investment to an integral part of your company’s marketing strategy. You will learn the legal considerations involved as well as proven performance metrics and management tactics for success.
Additional MOOC 5 faculty include:
* Rich Gordon (Professor & Director of Digital Innovation, Medill, Northwestern)
* Tom Collinger (Executive Director Spiegel Research Center and Senior Director Distance Learning, Medill Integrated Marketing Communications, Northwestern)
* Seth Redmore (CMO, Lexalytics, Inc.)
* Jeff Davidoff (CMO, Donuts.Domains)
* Matt Krull (Business Unit Executive, IBM Security)
* Frank Mulhern (Associate Dean, Department Chair, and Professor, Integrated Marketing Communications, Northwestern)
Status: Business-To-Consumer
Business-To-Consumer
Status: Marketing
Marketing
Course·6 hours
Featured reviews
4.0
·Reviewed Dec 4, 2017
if you paid to get a certificate probably they will take your money and never reply to your emails , but to be honest the course get a good material .
5.0
·Reviewed Feb 16, 2017
This Course is excellent and especially Prof Randy had put in a lot of effort to give this amazing series of Mooc on Social marketing. I highly recommend these Moocs
5.0
·Reviewed Aug 13, 2019
Randy and the team are brilliant. I am redoing this entire specialization to remain engaged with the content. Great work Randy and Northwestern!
5.0
·Reviewed Mar 10, 2021
The course is really great and I recommend it to everybody wishing to take their business to the next level using social.
5.0
·Reviewed Sep 18, 2017
The best for anyone who wants to truly understand what social media really is.
5.0
·Reviewed Jul 19, 2021
I like it. I learn so many things about the business of social.
5.0
·Reviewed Nov 19, 2018
Great course. The Week 3 Quiz/Assessment didn't really make sense because Klout doesnt exist anymore. Other than that, I enjoyed it.
5.0
·Reviewed Feb 13, 2016
Super courseThank you Professor and Northwestern University and Coursera for some wonderful material
5.0
·Reviewed Apr 18, 2021
I learned lot of things in this course, Thanks Coursera to giving us an oppurtunity
5.0
·Reviewed Jun 5, 2016
Another excellent class in the series. Straight-forward information about transforming social media marketing knowledge into an ongoing program.
5.0
·Reviewed Feb 15, 2016
Good "cookbook" for create, apply and manage applied marketing, in a real term to a company.
5.0
·Reviewed May 1, 2017
Excellent Course to finalize the specialization, It was interesting all the different approaches regarding the way how security, budgeting and other strategies works in the Social Landscape
All reviews
Showing: 20 of 114
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R
Raja
5.0
·Reviewed Feb 16, 2017
This Course is excellent and especially Prof Randy had put in a lot of effort to give this amazing series of Mooc on Social marketing. I highly recommend these Moocs
K
Keith
5.0
·Reviewed Aug 14, 2019
I really enjoyed this module as it capped off the media marketing plan with the necessary means and rationale to present your plan to your company. This MMOC also gave me the opportunity to present my opinion of the Social Media Marketing Specialization as a whole and how it could be improved. I was very pleased with this course, so I had little advice, but giving me this opportunity demonstrates the importance of my input and their need to put out quality training.
A
Arantxa
5.0
·Reviewed Nov 29, 2019
El curso es realmente bueno y sencillo de comprender para alguien que no tiene mucho conocimiento de marketing. Es súper recomendado para cualquier persona que desee crecer en este ámbito.
D
Danielle
5.0
·Reviewed Nov 20, 2018
Great course. The Week 3 Quiz/Assessment didn't really make sense because Klout doesnt exist anymore. Other than that, I enjoyed it.
H
Hasan
3.0
·Reviewed Feb 2, 2021
the whole specialization needs an update
C
christopher
5.0
·Reviewed Nov 16, 2020
I am sure that this course has given me enough tools and knowledge that I can contribute to any company or for my personal use. I have learned that marketing is essential and mandatory in order to be successful in selling a product or activity. I highly recommend the course you won't regret it. #Socialmarketing #keeplearning #Bigdata #domorewithless
M
Maya
5.0
·Reviewed Oct 10, 2016
An excellent course for those new or seasoned to marketing. We live in a digital world and if you own your own business, work for a large company or are a freelancer (like me) you can grow your business and benefit from this class. Seriously do yourself a favor and take this class!!
H
henrietta
5.0
·Reviewed Mar 21, 2016
A great start to this specialization, and excellently done. I've found out things in this course that made lightbulbs go off above my head - and after having finished all 5 courses, I've signed up again to review, and to get the paid version of the course!
H
Hira
5.0
·Reviewed May 17, 2021
This course is very informative and provide many ideas and opportunities to move ahead in building a strong business. I'm continuously learning new things related to social media marketing. Tools and strategies are unique and effective.
T
Toby
5.0
·Reviewed Oct 18, 2017
Great final course before the capstone to pull all the theory and tools together for justifying the social marketing strategy and tactics. Budgeting and testing frameworks were excellent. Outstanding.
C
Cristian
5.0
·Reviewed May 2, 2017
Excellent Course to finalize the specialization, It was interesting all the different approaches regarding the way how security, budgeting and other strategies works in the Social Landscape
B
Brianna
5.0
·Reviewed Jun 6, 2019
After taking this course, I felt like I learned from the rest. I didn't realize how much I absorbed until this one. I've very much enjoyed this program.
S
Seizon
5.0
·Reviewed Aug 13, 2019
Randy and the team are brilliant. I am redoing this entire specialization to remain engaged with the content. Great work Randy and Northwestern!
L
Lyssa
5.0
·Reviewed Jun 6, 2016
Another excellent class in the series. Straight-forward information about transforming social media marketing knowledge into an ongoing program.
S
Sganarelle
5.0
·Reviewed May 24, 2023
I have learned so much. I learned the appropriate security, privacy, and governance considerations to apply to my social marketing strategy.
M
Mike
5.0
·Reviewed Nov 26, 2020
The wisdom provided re how to start a social marketing program, how to monitor it and how to prove roi to company management is invaluable.
J
Joel
5.0
·Reviewed Jul 13, 2020
I really enjoyed the course. At the beginning I did not know what I was going to find but I must tell you that it exceeded my expectations.
E
Emmanuel
5.0
·Reviewed Mar 11, 2021
The course is really great and I recommend it to everybody wishing to take their business to the next level using social.
R
Ronald
5.0
·Reviewed Aug 16, 2020
Great content! Great Experience! Looking forward to completing the entire specialization. Enrolling for the Capstone now.
S
Soren
5.0
·Reviewed Mar 13, 2021
Again another MOOC from Medill that helps understand the business of social and use social to create value for people