Chatbots can save businesses up to 30% on customer support costs alone (Shopify), and AI developers with strong chatbot skills are in high demand! This Building AI Powered Chatbots Without Programming course gives aspiring AI application developers and engineers the skills businesses need to build chatbots in just 6 weeks. No programming experience required!
During this course, you’ll explore what chatbots are and how they benefit businesses and users. You’ll learn about action workflows and the key features of a chatbot. You’ll dive into the high-level differences between decision-tree chatbots and generative AI chatbots. Plus, you’ll look at the concept of actions within chatbots and learn to build them using IBM watsonx Assistant.
Through interactive labs you’ll also gain valuable hands-on experience applying what you’ve learned to real-world scenarios, such as creating a customer care chatbot for a flower shop. Great for chatting about in interviews!
If you’re looking to develop the chatbot skills employers are looking for, enroll today and get ready to power up your resume in just 6 weeks!
Status: Operational Efficiency
Operational Efficiency
Status: AI Personalization
AI Personalization
Beginner·Course·14 hours
Featured reviews
5.0
·Reviewed Mar 30, 2020
It is great platform to learn Ai powered Chat bots with out programming with Watson Assistant .I really enjoyed my way of bulding chatbot its a great experience learning through coursera.
5.0
·Reviewed Apr 27, 2020
Deep thank you to instructor Antonio Cangiano, it was wonderful learning experience. Highly practical where some concrete output is accomplished! Thank you very much again.
5.0
·Reviewed Sep 21, 2020
Love the course from core of my heart . Very helpful and learnt lot of various terminologies used in building chat bots. Finally created chat bot without programming . That's Cool !
5.0
·Reviewed Nov 11, 2019
Building AI Powered Chatbots Without Programming is a great course for anyone looking for chatbot building it is very helpful and make learning easy with more hands on practices.
5.0
·Reviewed Apr 23, 2020
Very informative course, logically laid out and well presented. I appreciated the step-by-step instruction as this is the first time I've tried this type of build. I look forward to learning more.
5.0
·Reviewed Sep 2, 2023
A great introduction to the world of AI and chatbots. I look forward to more advanced topics and deeper learning opportunities to expand my knowledge of building smart chatbots.
4.0
·Reviewed May 20, 2021
As a beginner, it took me a moment to try every instructions given. But its nice that instructions are well organized for me to follow and gives suggestions to what to do next.
5.0
·Reviewed Feb 16, 2021
The course was amazing! I enjoyed this course as I learned a new skill of how to create chatbots without a single line of code on IBM Watson Assistant. I would recommend this course to others.
4.0
·Reviewed Dec 17, 2019
Nice course for Beginners on the chatbot. There are several ways to achieve the Chatbot, but the basic one is using some API and here is the same. More advanced include Deep Learning
5.0
·Reviewed Feb 2, 2020
This course was professionally organized. All theoretical, practical and exam aspects are clear for understanding and definitely will be useful for my IT professional development.
5.0
·Reviewed Apr 23, 2020
Excellent - I liked thorough step by step teaching approach through the assignments. After enduring some programing courses in the past, this was a refreshing experience, thank you!
5.0
·Reviewed Feb 19, 2020
This instructor has an amazing ability to provide an end-to-end learning. He touches on every single aspect required before applying a new concept. Highly skilled communicator.
All reviews
Showing: 20 of 902
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S
Simon
1.0
·Reviewed Feb 24, 2018
Looks like a copy of cognitive class and Watson Academy material. Both free and more content.
A
Anurag
3.0
·Reviewed Nov 14, 2019
Good introductory course. Some functions specified within the labs are not compatible with the new look of Watson. This must be updated.
G
Giselle
5.0
·Reviewed Sep 7, 2020
It was a great course! I can't believe I now know how to build chatbots and with that the possibility to teach others or make money building chatbots for paying customers. Thank you so much!
C
Chukwudi
4.0
·Reviewed Sep 25, 2018
Great course! It introduced me to the basic components of building an useful chatbot. And it's short enough to keep you interested the whole time. However, the course should be updated to reflect the latest changes in the Watson Conversation interface. Otherwise, it just gets confusing for everyone.
E
Eric
3.0
·Reviewed May 31, 2020
You really need to update the course. I wasted a lot of time and potential trying to drudge through the inconsistent information and instructions.
T
Tom
5.0
·Reviewed Sep 7, 2023
This is an excellent course for non-programmers who are looking to either build bots for their own business or for others as a side hustle.
Programmers can easily breeze through this course as it’s really all about loops that the Watson Assistant builds for you. In a nutshell, this course does for Chatbots what services like Wix does for websites. It makes them buildable by anyone without needing to know how to code.
G
giuseppe
5.0
·Reviewed Aug 5, 2018
excellent professor, I prefer automatic grading instead peer grade.
Now we need course to build chatbot for authenticated users who have a profile on different data sorces.
The new title could be :
How to Build a Chatbot Coding
A
Amrith
4.0
·Reviewed Nov 21, 2018
Made me to wait get certificate for 15 days because of peer to peer assignment review but got lot of support from coursera. Remaining all good where i learned a lot about this subject
G
Goddess
1.0
·Reviewed Sep 12, 2023
I don't have anything nice to say about this course and I do not recommend it. If you are trying to practice outside of building flowers and things do not work, do not expect any outside help from IBM and of course these professors know nothing, can't help, etc.
I do NOT recommend this course at all.
V
Vadim
1.0
·Reviewed Aug 16, 2025
Endless problems with IBM Cloud registration. No support, no help. A waste of time. Not recommended.
L
Lilian
5.0
·Reviewed Feb 25, 2019
I liked very much the course. I have been able to understand how to build a chat bot from cero and with no programing knowledge. I will like to continue my formation on it, do you have advanced levels? For example I will like to learn how to export content variables to a file to create a word document to handle it to the user , or how to integrate on the chat a calendar.
C
Christine
5.0
·Reviewed Jul 29, 2018
I really enjoyed this course. This is an excellent course, very easy to follow through and very hands-on. Highly recommend this course to those who are just starting out in the world of chatbots and AI.
J
Jerome
1.0
·Reviewed Nov 1, 2023
Very bad. Not updated, and overall useless in 2023. There are better options than this kind of chatbot. Waste of time and a pity that the course is part of the Applied AI Professional Certificate.
D
Dimitris
5.0
·Reviewed May 17, 2020
The course was overall good and interesting as a solid introduction to the chatbot mechanics and the IBMs AI Assistant platform. It provided a hands-on comprehension that allows you either to move on for dev skills or stay on the right understanding to be in the position to sell or manage this technology for your organization. Certainly of choice. Some small gaps between the actual environment and instructions in the lab have started growing and need to be contained.
1
1817_KRISHNANSHU
5.0
·Reviewed Sep 18, 2024
This resource provides an accessible introduction to creating chatbots without needing programming skills. It covers essential concepts clearly and offers practical examples that make it easy to follow along. The step-by-step approach is particularly beneficial for beginners. However, I would have appreciated more in-depth discussions on customization options and advanced features. Overall, it's a solid starting point for anyone interested in chatbot development.
K
Kelfala
5.0
·Reviewed Aug 23, 2024
All praises to God Almighty for seeing me through this amazing journey, it wasn't easy but I made it. I love everything about the Course but more especially the simple format of the presentation. Thanks to IBM also for providing me with their environment which makes the Labs so easy to handle. I can now build my own Chatbot and deploy it on my website. Sierra Leone, we are here.
M
Martin
5.0
·Reviewed Mar 8, 2018
Course was very informative and hands-on. This was my first time taking an online course and instructor did a great job on being very descriptive on his teachings. I will definitely be enrolling in more courses within Coursera!
S
Susan
5.0
·Reviewed Apr 24, 2020
Very informative course, logically laid out and well presented. I appreciated the step-by-step instruction as this is the first time I've tried this type of build. I look forward to learning more.
M
Marcela
5.0
·Reviewed Apr 11, 2019
La información es muy clara para conocer las bases de la configuración del diálogo de un Chatbot, creo faltan más ejemplos de Slots pero en general es de gran ayuda para una introducción al tema.
M
Muhammad
5.0
·Reviewed Feb 17, 2021
The course was amazing! I enjoyed this course as I learned a new skill of how to create chatbots without a single line of code on IBM Watson Assistant. I would recommend this course to others.