Automation Business Analysis - Concepts and Principles
Change is inevitable and so are the digital disruptions in every industry. What’s important from a business perspective is to align and adapt to such digital disruptions. In today’s competitive business market, the key to success is wise data-driven decisions, made based on reliable information. As part of your work responsibilities, you would have discovered, synthesized, and analyzed information collected from various sources at some point in time. This is Business Analysis. It is the set of tasks, knowledge, and techniques required to identify business needs and determine solutions to enterprise business problems. Like we said earlier, a plethora of digital disruptions are taking place in every industry. We are witnessing the growth of a digital-ready culture with automation at its helm. Automation generates productivity boosts at the process, workflow, and workforce levels, thereby shaping organizational growth and longevity. With organizations moving towards automation, it’s of paramount importance for a Business Analyst to be skilled with the science of automation to facilitate communication and collaboration with relevant stakeholders. As a strong proponent of Robotic Process Automation (RPA), UiPath brings in the Automation Business Analyst role, who will be responsible for analyzing business requirements, identifying possible automatable processes as well as potential pitfalls, along with assessing the impact of automation implementation. Through this course, you will learn techniques for ensuring project success at every step-from understanding the enterprise problems or goals, to designing solutions, devising strategies, and thereby, driving change. Along with the foundational business analysis skills, you will also learn how to incorporate business analysis deliverables and models into an RPA specific Process Definition Document (PDD), which is the representation of ‘as-is’ business processes that are chosen for automation. Throughout this course the terms ‘Robotic Process Automation’ (RPA) and ‘Automation’ have been used interchangeably. Aligned with IIBA's BABOK, this course will help you take the first step in your Business Analyst journey and will aid you with preparation for ECBA (Entry Certificate in Business Analysis).To complete this course, you will need IIBA’s BABOK Guide, which can be accessed at no additional cost.
Status: Stakeholder Management
Stakeholder Management
Status: Robotic Process Automation
Robotic Process Automation
Beginner·Course·14 hours
Featured reviews
5.0
·Reviewed Jul 21, 2025
The course is full of insights! All the concepts and approaches are aligned with BABOK and for those who are planning to the CBAP - must take course! Strongly Recommended!
5.0
·Reviewed Oct 19, 2023
Thank you for this very educative BA course with a very good teaching structure.
5.0
·Reviewed Oct 11, 2024
great course! its shows me that there is many things we can improve before we start any project of automation, many thanks to the trainer for his very clearly trains!
5.0
·Reviewed Sep 3, 2023
all of video is really good but don't have reading lessons and resources like another course. Overall it's really highly recommend to you if you want to have basic BA
5.0
·Reviewed Mar 16, 2024
amazing and very useful course in growing one's career graph professional
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Sarah
3.0
·Reviewed Jan 16, 2024
i liked the material and topics but the presentation skills of the instructor is not good .. reading from slides is not a professional way to teach someone. i lost my focus many times because of this point.
L
Lars
3.0
·Reviewed Apr 12, 2024
A lot of good information and learning. However, I think the lessons was a bit boring. The lecturer just read what was on the slides.
T
Thắng
5.0
·Reviewed Sep 4, 2023
all of video is really good but don't have reading lessons and resources like another course. Overall it's really highly recommend to you if you want to have basic BA
C
Catherine
5.0
·Reviewed Oct 20, 2023
Thank you for this very educative BA course with a very good teaching structure.
H
Harish
5.0
·Reviewed Mar 17, 2024
amazing and very useful course in growing one's career graph professional
N
Nalini
1.0
·Reviewed Aug 27, 2023
I am not able to proceed with week 2 - no matter how many times I watch the last video, my progress is not getting updated, as a result I can not proceed with the quiz
O
Olumide
5.0
·Reviewed May 15, 2023
I found this course very intuitive, interesting, practically applicable to most organization's business and process automation needs. In particular, it didn't seem like an online course because of the Coursera's format, content dissemination skills of the facilitator and the simplicity of link between typical Business Analysis and RPA alignment.
I must thank Cousera and IIBA for this wonderful package which I promise myself would take me to the another level of my practice as a Business & Marketing Communications Analyst, now armed with the edge of Processes Automation. Of course I can perceive my CBAP certification loading ahead!
Thank you Coursera for the financial aid approval to learn. I am proudly your repeat graduate and advocate!
Olumide Olurotimi Odegbaike
J
Julio
5.0
·Reviewed May 7, 2023
This training course is awesome; incredibly detailed on all the concepts and principles related to RPA business analysis; it is well structured and presented. I really enjoyed this course.
A
Abdylkaiyr
5.0
·Reviewed Jul 22, 2025
The course is full of insights! All the concepts and approaches are aligned with BABOK and for those who are planning to the CBAP - must take course! Strongly Recommended!
S
Suliman
5.0
·Reviewed Oct 12, 2024
great course! its shows me that there is many things we can improve before we start any project of automation, many thanks to the trainer for his very clearly trains!